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IMA - Scaling Without the Strain

IMA (Institute of Management Accountants) has a global network of about 120,000 members in 150 countries and 200+ professional and student chapters. Headquartered in the U.S., IMA advances the global management accounting profession through certification, education, and leadership development.

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RESULTS

OpenWater gave IMA control over 27 programs, including scholarships, grants, board nominations, and volunteer applications. Staff set up programs in under a week without IT, saving three to four weeks per cycle. In one cycle, they processed over 840 submissions. Automating acknowledgments and approval letters reduced workload and enabled the team to manage all global chapter programs. Reviewers accessed all materials in one system, removing the need for spreadsheets and manual coordination.

The Impact

27 Programs Streamlined into One Centralized Platform
Cut Program Setup Time by 3-4 Weeks
840+ Applications Processed in a Single Cycle
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“OpenWater has given us back valuable time and made our work so much more efficient. Automating tasks like application acknowledgments and approval letters with OpenWater has significantly reduced our workload.

Senior Manager, Governance and Community Relations at IMA

“We used to rely on another platform that was costly and didn’t meet our needs. Moving to OpenWater allowed us to save on costs while gaining a much more efficient system for reviewing applications.

- Senior Manager, Governance and Community Relations